Pro-Taka ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our exchange platform.

1. Information We Collect

a. Personal Information

When you register or use our services, we may collect:

• Full name

• Email address

• Phone number

• Government-issued ID (for KYC verification)

• Date of birth

• Address

b. Financial Information

• Payment details (e.g., credit/debit card, bank account)

• Wallet addresses

• Transaction history

c. Technical Data

• IP address

• Browser type and version

• Device identifiers

• Cookies and usage data

2. How We Use Your Information

We use your data to:

• Create and manage your account

• Facilitate transactions and fund transfers

• Comply with legal obligations (KYC/AML)

• Detect and prevent fraud or unauthorized activity

• Communicate with you regarding service updates, security alerts, or promotional content

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Regulatory authorities (as required by law)

• Third-party service providers (e.g., identity verification, payment processors)

• Law enforcement, upon valid legal request

4. Data Security

We implement industry-standard security measures, including:

• SSL encryption

• Two-factor authentication (2FA)

• Regular security audits
  Despite our efforts, no system is 100% secure. Users are advised to safeguard their login credentials.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or correct your personal data

• Request data deletion

• Withdraw consent

• Object to processing
  To exercise these rights, contact us at service@protaka.com.

6. Cookies

We use cookies to enhance user experience, track usage, and improve performance. You may manage your cookie preferences in your browser settings.

7. Data Retention

We retain your information only as long as necessary for legal, regulatory, and operational purposes. Afterward, we securely delete or anonymize your data.

8. Third-Party Links

Our platform may contain links to third-party sites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For any questions or concerns regarding your privacy, please contact us at:
Email: service@protaka.com

Address: pathakada , Algi , Bazaar,, Mathbaria, Bangladesh